Privacy Policy

Data we collect

Depending on how you interact with us, we may process identity and contact details (name, email, postal address), account or order references, payment status as reported by payment partners, communications you send, technical data such as IP address, device type, browser language, and cookie identifiers described in our Cookie Policy.

We avoid collecting sensitive categories of data unless you voluntarily include them in a message and such inclusion is necessary for your request. We ask that you do not send unnecessary sensitive information.

Purposes and legal bases (GDPR)

Where the GDPR applies, we rely on one or more of the following: performance of a contract when processing is needed to deliver products or respond to requests you initiate; legitimate interests in securing our systems, improving our website, preventing fraud, and training staff, balanced against your rights; consent where required for non-essential cookies or optional marketing; legal obligations such as accounting or responding to lawful requests.

Processors and sharing

We use service providers for hosting, email delivery, analytics when you consent, payment processing, and customer support tooling. They process data on our instructions under agreements that require confidentiality and appropriate safeguards. We may disclose information if required by law or to protect rights, safety, and security.

International transfers

If personal data is transferred outside the European Economic Area, we implement safeguards such as Standard Contractual Clauses or rely on adequacy decisions where applicable, plus supplementary measures when required by regulators.

Retention

We keep personal data only as long as necessary for the purposes above. Indicative periods: marketing consent records until withdrawn; order and tax records for periods required by law, often up to seven years in relevant jurisdictions; support correspondence typically up to twenty-four months unless a dispute requires longer retention; security logs on a short rolling basis unless investigation requires extension.

Security

We apply administrative, technical, and organizational measures including access controls, encryption in transit via HTTPS, vendor assessments, and incident response procedures. No online transmission is completely risk-free; we work to reduce risk in line with industry practice.

Contact

For privacy questions or requests, email talk@quibraxnshdlixie.world or write to 200 Peachtree St NW, Atlanta, GA 30303, United States. Include enough detail for us to verify your request without asking for excessive data.